FAQ
FAQ
Are the pieces one-of-a-kind?
Yes. Each piece is unique: once reserved or sold, it is no longer available.
How are the pieces authenticated?
Every piece is reviewed by the Hub team before it is published. The "Authenticated" badge only appears after that review.
How does "Hub sells for you" work?
Sign up on the "Hub sells for you" page, then send us your pieces on WhatsApp. We review them and send you our proposal: which pieces join the Hub collection and the price of each. Once you approve, your pieces officially join the collection for sale.
When do I get paid for the pieces that sold?
On the 30th of each month, you receive the payout for your consigned pieces that sold.
Which payment methods are accepted?
Payment is handled securely by Stripe at purchase. This site does not store card data.
Can I visit the Hub?
Yes, by booking in Book a visit. You'll receive confirmation by email.
How do returns work?
See the Returns page.